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FAQ's

Whether you're looking for information on our services, pricing, or qualifications, you'll find the answers you need here.

Call Plumbing Boys at (818) 823-7522 — we offer 24/7 emergency plumber services in the Burbank & Los Angeles area, on call around the clock every day of the year.

Don't wait until morning. Burst pipes, sewage backups, and major leaks can cause serious water damage the longer they go unaddressed. Our emergency team is always on standby to take your call and dispatch a licensed plumber to your home fast.

Yes — call (818) 823-7522 and we'll confirm same-day availability. Plumbing Boys serves Burbank, San Fernando Valley, and Los Angeles, CA, 24 hours a day, 7 days a week.

Whether you're in the Valley or central LA, our plumbers are local and familiar with the area. We're available every day of the week with no extra charge for weekend scheduling inquiries.

We don't charge hourly rates — call (818) 823-7522 and we'll provide a complete upfront price quote (labour included) before any work begins, after a free on-site assessment.

Plumbing costs vary widely depending on your home's setup, so we always assess the situation first. Once we see what's needed, we give you a full fixed-price quote — no surprises on the final bill.

In some cases we can offer multiple options (e.g., repair vs. replace), with a separate quote and pros/cons breakdown for each, so you can make a fully informed decision.

It depends on your home — call (818) 823-7522 and our experts will assess your situation and help you decide. Tankless heaters save money on energy but cost more upfront to install than traditional tank units.

Tankless water heaters only heat water on demand, which means you're not keeping a full tank hot 24/7 — that leads to lower energy bills over time. However, the installation cost is typically higher than a conventional tank heater.

Whether a tankless system makes sense depends on your household's hot water usage, your home's existing setup, and your budget. Our team will evaluate all the options and walk you through the tradeoffs.

The clearest sign is multiple fixtures draining slowly at the same time — call (818) 823-7522 right away so our drain & sewer cleaning plumbers in the Los Angeles area can diagnose the problem fast.

If only one fixture is slow, it's likely a localised clog you can clear with a plunger or auger. But if several drains are slow simultaneously — or you notice a sewage smell — the blockage is likely in the main sewer line.

Don't ignore it. A severe sewer line clog can back up into your home. Call us for a professional inspection and same-day cleaning service.

Hydro jetting is a chemical-free drain cleaning method — call (818) 823-7522 to schedule service in Burbank or Los Angeles. Plumbing Boys forces water through your pipes at nearly 4,000 PSI to blast away buildup, debris, and tree roots.

Unlike chemical drain cleaners, hydro jetting physically scours the inside of your pipes. The high-pressure water flushes away grease, scale, and even intrusive roots, restoring full flow without damaging your plumbing.

It's one of the most effective long-term solutions for recurring drain clogs or slow lines throughout your home.

The most common fix is a spot repair — call (818) 823-7522 and we'll inspect the pipe beneath your slab and recommend the right approach. For severely corroded pipes, a full re-pipe may be the better long-term solution.

A slab leak occurs when a water pipe beneath your home's concrete foundation bursts or begins leaking. Left untreated, it can saturate the soil, cause the slab to shift or sink, and lead to major structural damage.

Spot repair is the fastest fix for isolated leaks. If the piping is old or badly corroded throughout, re-piping or rerouting the plumbing offers more lasting protection and prevents future leaks.

A sewage smell from your sink is usually a dried-out P-trap — call (818) 823-7522 if running water down the drain doesn't clear it, and Plumbing Boys will investigate the source.

The P-trap is the curved pipe beneath your sink, tub, or toilet. It holds a small amount of water that blocks sewer gases from entering your home. If a fixture hasn't been used in a while, that water evaporates and the seal breaks.

Try running water in the affected fixture for 30–60 seconds. If the smell persists, there may be a more serious issue in your drain or sewer line that requires a professional inspection.

Brown ceiling marks almost always mean a water leak from above — call (818) 823-7522 immediately, as the only reliable way to find the source is to open the ceiling and inspect all water lines in that area.

The leak could be coming from a bathtub drain, hot or cold supply valve, drain pipe, or any water line running above the stained area. The visible mark is often not directly below the actual leak — water travels along beams before dripping.

Acting quickly limits water damage and prevents mould. Our plumbers will locate the source, advise on the repair, and restore your plumbing properly.

Yes — call (818) 823-7522 and we'll document the damage to support your claim. Unpreventable burst pipe damage is typically covered by standard homeowner's insurance policies.

To reduce the risk of a burst pipe in the first place, follow these maintenance steps:

  • Keep tubs and showers caulked and sealed
  • Inspect indoor and outdoor faucets regularly for leaks
  • Insulate pipes if you live in a colder climate
  • Check and replace appliance hoses on your dishwasher and washing machine as needed

Catching a small leak early can prevent a costly emergency later — call (818) 823-7522 to book a leak detection inspection in Burbank or Los Angeles. Our plumbers use high-resolution camera technology to find issues before they escalate.

Many plumbing problems — low water pressure, slow drains, foul smells — have hidden causes inside your pipes. Adding annual leak detection to your home maintenance routine means issues are caught early and fixed cheaply, rather than discovered during an emergency.

The inspection covers your full pipe system and can pinpoint exactly where a leak, clog, or deterioration is occurring.

Proper insulation and a few simple habits are the best defence — call (818) 823-7522 if you suspect a pipe has already frozen and needs professional attention before it bursts.

Follow these steps to protect your pipes during cold weather:

  • Run heating cable along exposed pipes before wrapping them with insulation
  • Inspect your home's exterior for cracks near the foundation and seal with spray foam or caulk
  • Shut off outdoor faucet valves, drain the excess water, and cover faucets with an insulated dome
  • Open cabinet doors under sinks to let warm air circulate around pipes
  • Have your HVAC system serviced annually so your heating doesn't fail in winter
  • Let a slow drip run from faucets during freezing temperatures to keep water moving

The most common plumbing issues homeowners face include clogged drains, leaky faucets, and running toilets — call (818) 823-7522 and we'll diagnose and fix any of these in Burbank, San Fernando Valley, or Los Angeles.

Plumbing issues tend to strike at the worst times. Here are the problems our team handles most often:

  • Clogged toilet
  • Clogged bath or shower drain
  • Faulty water heater
  • Jammed garbage disposal
  • Leaky faucets or pipes
  • Low water pressure
  • Running toilet
  • Sewage smell in home
  • Sewer system backup
  • Slow draining sink

A licensed plumber has passed a formal examination proving both theoretical knowledge and practical ability — call (818) 823-7522 to book a fully licensed Plumbing Boys professional in the Los Angeles area.

A plumbing license isn't just a piece of paper. It confirms the holder has demonstrated their competence to an official board and that their work will meet the required safety and sanitation standards.

Licensing doesn't prevent homeowners from doing work — it prevents unqualified individuals from endangering the health of your family and community. Anyone with sufficient knowledge can legally perform plumbing work, but they must prove that knowledge by passing a licensed examination first.

In many professionals’ opinion, copper piping rules in most situations (unless you have low pH or aggressive water)! Over time, the plastic can sometimes sag and possibly get brittle. If it needs to be repaired or altered in any way, the pipe will have to be glued and you will have no water until it dries. Copper – you can solder, turn it on, test it and know that all is well. Any plastic to metal connection is weak, such as where the water heater connection is made. Additionally, mice and rats love many plastics. They chew on it to keep their teeth from growing through their lower jaw.

Have more questions?

If you don't see the answer to your question, please don't hesitate to reach out to us directly. We're here to help, and we're always happy to answer any questions you may have.

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